APA Style

Griffin, Jill. (2005). Customer Loyalty . Jakarta: Erlangga.

Chicago Style

Griffin, Jill. Customer Loyalty. Jakarta: Erlangga, 2005. Text.

MLA Style

Griffin, Jill. Customer Loyalty. Jakarta: Erlangga, 2005. Text.

Turabian Style

Griffin, Jill. Customer Loyalty. Jakarta: Erlangga, 2005. Print.